REFUND POLICY

  https://eddiitems.com  /policies/refund-policy

RETURNS

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original
packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at sredgar2015@gmail.com. Please note that returns will need to be sent to the following address:
411 s cass ave 2 c , chicago, IL, 60559, United States
If your return is accepted, you need to pay for a return shipping label,and follow  instructions on how and where to send your package. Items sent
back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at sredgar2015@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that
we may evaluate the issue and make it right. 
  Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns when product is used 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase , your item must be in the same condition that you received it, unworn or unused, with
tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be
automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or
credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sredgar2015@gmail.com

Why do online stores need a refund policy? A refund policy is not required by law like a privacy policy. However, almost all retail companies offer some form of refunds or returns because it creates fairness (e.g. if a product is defective) and builds trust between a seller and a buyer. It is considered a best business practice to offer returns and refunds, and customers may or may not choose to shop at your store based on your refund policy.